Anti-Money Laundering Policy | Open Account


Updated and effective from 10 August 2019


1.             Introduction


Open Account EOOD is a Bulgaria registered company providing financial products and services, including currency exchange and international payments. The business of the Company is medium to high risk in relation to money laundering, however in order to prevent any of our services being used (or potentially used) for any money laundering activity, as well as any of our staff being exposed to money laundering, we wish to put in place the following anti-money laundering policy.

EU & UK AML Legal and Regulatory Framework:



2.             Scope of the Policy


The broad definition of money laundering means that potentially anyone could commit a money laundering offence, this includes all employees of the Company, all temporary staff and contractors.

Our policy is to enable the Company to meet its legal and regulatory requirements in a way which is proportionate to the low risk nature of the business, by taking reasonable steps to minimize the likelihood of money laundering occurring.

All employees must be familiar with their legal responsibilities and keep informed with the latest AML requirements.

3.             What is Money Laundering?


The Proceeds of Crime Act 2002 (POCA) consolidated, updated and reformed criminal law with regards to money laundering.


Money laundering can be defined as the process to move illegally acquired cash through financial systems so that it appears to be from a legitimate source. Money laundering offences include  concealing, disguising, converting, transferring criminal property or


removing it from the UK (Section 327 POCA); entering into or becoming concerned in an arrangement which you know or suspect facilitates the acquisition, retention, use or control of criminal property by or on behalf of another person (Section 328 POCA); and acquiring, using or possessing criminal property (Section 329 POCA).


There are also several secondary offences, failure to disclose knowledge or suspicion of money laundering to the Money Laundering Reporting Officer (MLRO); failure by the MLRO to disclose knowledge or suspicion of money laundering to the National Crime Agency; and ‘tipping off’ whereby somebody informs a person or persons who are, or who are suspected of being involved in money laundering, in such a way as to reduce the likelihood of their being investigated or prejudicing an investigation.


Any member of staff could potentially be caught by the money laundering provisions, if they suspect money laundering and either become involved with it in some way, and/or do nothing about it. This Policy sets out how any concerns should be raised.


4.             Money Laundering Reporting Officer (MLRO)


The Company will appoint an MLRO to receive disclosures about money laundering activity and be responsible for anti-money laundering activity within the Company. The officer nominated to do this is Oihane Dobaran Santiago.

The MLRO will ensure that appropriate training and awareness is provided to new and existing employees and that this is reviewed and updated as required.

The MLRO will ensure that appropriate anti-money laundering systems and processes are incorporated by the Company.


5.             Suspicions of Money Laundering


All employees must immediately report any suspicious activity to the MLRO in the prescribed form as set out in this policy document.

Once the matter has been reported to the MLRO, the employee must follow the directions given and must NOT make any further enquiry into the matter.

The employee must NOT voice any suspicions to the person(s) whom they suspect of money laundering, as this may result in the commission of the offence of “tipping off”. They must NOT discuss the matter with others or note on the file that a report has been made to the MLRO in case this results in the suspect becoming aware of the situation.

6.             Consideration of the Disclosure by the MLRO


Once the MLRO has received the report, it must be evaluated in a timely manner in order to determine whether:

  • There is actual or suspected money laundering taking place; or


  • There are reasonable grounds to know or suspect that this is the case; and
  • Whether the MLRO needs to lodge a Suspicious Activity Report (SAR) with the General Directorate Combating Organised Crime (the GDCOC).

Where the MLRO concludes that there are no reasonable grounds to suspect money laundering then consent will be given for any on-going or imminent transaction(s) to proceed.

Where consent is required from the GDCOC for a transaction to proceed, then the transaction(s) in question must not be undertaken or completed until the GDCOC has given specific consent, or there is deemed consent through the expiration of the relevant time limits without objection from the GDCOC.

All disclosure reports referred to the MLRO and reports made to the GDCOC will be retained by the MLRO in a confidential file kept for that purpose, for a minimum of 5 years.

The MLRO must also consider whether additional notifications and reports to other relevant enforcement agencies should be made.

7.             Customer Identification and Due Diligence


Due diligence is performed on all users who must provide information confirming their identity and address.

  • The authenticity of identity documents is verified against official databases


  • Provided addresses are matched against official statements and bills


If satisfactory evidence of identity is not obtained at the outset, then the business relationship or one off transaction(s) cannot proceed any further.

8.             Record Keeping


Where “relevant business” is carried out then the customer identification evidence and details of the relevant transaction(s) for that customer must be retained for at least 5 years.


  1. Contact


If you have any queries about this Privacy Policy, need this in an alternative format, or have any complaints about our privacy practices, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on +44 1483 346850.


Open Account EOOD is registered in England and Wales (Company number 205062292). The registered office is at 15 Zlatni Vrata Street, entr2, apt 33a, 1408 Sofia, Bulgaria.